Qwest Internet Outage
June 13, 2008 - 3:14 PM
All Qwest internet customers in eastern Iowa have been without internet for the last two days. Some have been restored, but some are still out. This outage is due to a main POP being flooded in downtown Cedar Rapids. We've done numerous wireless internet installations for customers today as replacements for Qwest customers and for businesses that have relocated due to the flooding.
Earlier this week, one of our upstream providers moved a node from a POP on South Gilbert to downtown Iowa City. After this move, our DS-3 connection should remain active even after the POP on South Gilbert is flooded.
We've had to cancel two installations today because the businesses that requested them were ordered to evacuate just before we arrived.
In all fairness to Qwest, my qwest dsl went out between 7 and 8 am on Thursday morning and came back on by 8 am Friday morning. (When my wife called Qwest on Thursday Morning, they said I'd have my service restored with in 12 to 24 hours. They met their promise for me.) I say this not stand up for Qwest but just to say that not ALL of qwest customers have been out for 2 days. Some, like me, may have gotten lucky. When are you going to get CramerIT coverage in North Coralville? I'll rent you some of my yard to put up a tower? (Then I won't have to mow a few more feet of super fast growing grass.)